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Dronzz Global Compliance Policy

Effective Date: 20 Apr 2025


Applies To: All Customers, Resellers, Distributors, Partners, and Stakeholders

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1. Introduction

At Dronzz, we are committed to conducting our business with the highest standards of legal integrity, safety, and regulatory compliance. This Compliance Policy outlines our legal responsibilities as a supplier and wholesaler of drone and drone-related technologies, and it defines the responsibilities of our customers in ensuring that the end-use of our products adheres to local laws and regulations across all countries of operation, including but not limited to GCC (Gulf Cooperation Council) countries.

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2. Purpose of This Policy

  • To affirm Dronzz’s commitment to comply with national and international laws concerning the trade, distribution, and use of unmanned aerial vehicles (UAVs) and related products.

  • To inform and require customers and resellers to ensure lawful use, importation, distribution, and operation of drone products within their local jurisdictions.

  • To establish clear expectations and responsibilities for legal compliance to prevent regulatory violations, misuse, or unintended legal risks.

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3. Dronzz’s Legal and Ethical Commitments

Dronzz operates under the following core principles regarding compliance:

  • Adherence to Law: We comply with all applicable import/export, civil aviation, cybersecurity, data privacy, and drone-specific laws across all jurisdictions, including UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, India, and Vietnam.

  • Regulatory Updates: We continuously monitor and adapt our operations to comply with new regulations and emerging legal standards, including technological safety certifications.

  • Customs and Import Compliance: All shipments are accompanied by accurate documentation, including invoices, certificates of origin, and compliance declarations as required by destination customs authorities.

  • Transparency: We maintain a transparent and cooperative relationship with government regulators, trade authorities, and law enforcement when required.

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4. Customer Compliance Responsibilities

We require all customers and resellers of Dronzz products to:

  1. Understand Local Laws:

    • Research and stay informed on the laws, licensing requirements, and drone operation rules within their country or region.

    • This includes restrictions on airspace use, equipment specifications, altitude limits, import classification, and data collection.

  2. Obtain Permits and Approvals:

    • Secure necessary authorizations such as drone registration, air navigation permits, radio frequency approvals, or anti-drone use licensing before deploying the products.

  3. Ensure End-Use Legality:

    • Avoid misuse of products for surveillance, unauthorized data collection, or restricted area penetration.

    • Refrain from modifying or re-engineering drones for illegal purposes.

  4. Comply with Sanctions and Export Controls:

    • Do not re-export or distribute Dronzz products to countries, individuals, or entities subject to embargoes, trade restrictions, or international sanctions.

  5. Accept Accountability:

    • Acknowledge that Dronzz bears no liability for non-compliance with local regulations by customers or end users.

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5. Cooperation and Support for Legal Compliance

Dronzz provides the following support to assist customers in their compliance journey:

  • Documentation & Declarations: Product datasheets, safety certifications, and origin declarations are made available upon request.

  • Import Support: We guide resellers with Harmonized System (HS) code classification, customs paperwork, and handling procedures.

  • Technical Queries: Our compliance team is available to clarify product features relevant to drone legislation (e.g., camera resolution, GPS functionality, payload capacity).

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6. Disclaimer and Limitation of Liability

  • Dronzz does not operate or deploy drones in customer territories and therefore cannot be held accountable for any violations, misuse, or unauthorized operations of its products post-sale.

  • It is solely the responsibility of the buyer or user to ensure compliance with national regulations, including but not limited to civil aviation, data protection, and defense laws.

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7. Enforcement and Violations

  • Customers found misrepresenting the purpose of use, violating end-user regulations, or failing to meet compliance expectations may face:

    • Suspension or cancellation of commercial relationships with Dronzz.

    • Notification to relevant regulatory authorities if deemed legally necessary.

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8. Contact and Legal Inquiries

For all regulatory, compliance, or support-related concerns, please contact:

  • Email: [Insert dedicated compliance email]

  • Phone: [Insert number]

  • Compliance Officer: [Insert contact name, if applicable]

  • Website: www.dronzz.com

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9. Acknowledgment

By purchasing or using Dronzz products and services, all customers, resellers, and distributors explicitly acknowledge and agree to comply with this policy in its entirety.

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