1. Introduction
As a leading supplier of drone technologies, Dronzz is committed to promoting the safe, lawful, and responsible use of unmanned aerial systems (UAS) across all operating territories. This policy serves as a mandatory agreement for all customers and users within the GCC region, ensuring alignment with the civil aviation, public safety, data privacy, and airspace sovereignty laws of the respective nations.

2. Policy Purpose
This policy aims to:

• Inform users of their responsibilities under GCC national laws governing drone ownership and operation.

• Protect Dronzz from any misuse of its products post-sale.

• Establish a legal and ethical framework for drone deployment, data usage, and technical compliance across the Gulf region.

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3. Scope of Application
This policy applies to:

• Individuals and businesses purchasing Dronzz products for personal, commercial, industrial, educational, or entertainment use.

• Third-party resellers, distributors, and channel partners based in GCC countries.

• Any party importing Dronzz products into the GCC via direct or indirect channels.

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4. End-User Responsibilities
All users of Dronzz drones in the GCC must comply with the following:
A. Regulatory Compliance

• Obtain necessary registrations and certifications from the respective Civil Aviation Authorities:

  • UAE: GCAA & Dubai CAA

  • Saudi Arabia: GACA

  • Qatar: QCAA

  • Kuwait: DGCA

  • Oman: CAA

  • Bahrain: MoTT

• Adhere to applicable UAS operation laws, including:

  • Flying only in approved airspaces.

  • Respecting altitude and proximity limits (e.g., no flying near airports, government buildings, or military zones).

  • Not flying at night unless explicitly permitted.

B. Import, Distribution & Ownership

• Ensure proper customs clearance and import licensing where required.

• Confirm if the drone model is restricted, dual-use, or subject to special approval due to advanced capabilities (e.g., thermal imaging, long-range communication).

• Avoid re-export to sanctioned countries or entities.

C. Operational Limitations

• Use drones only for approved applications (e.g., surveying, filming, agriculture, inspection).

• Do not modify, weaponize, or retrofit drones to carry illicit payloads or communication devices.

• Ensure pilots are trained and, if required, licensed by the local aviation body.

D. Data Protection & Privacy

• Avoid aerial surveillance of individuals or private properties without consent.

• Comply with national cybersecurity laws, ensuring data collected is protected, stored responsibly, and not shared with unauthorized third parties.

• Equip drones with tracking or transponder modules, if mandated.

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5. Commercial & Industrial Use
Organizations using Dronzz drones for services such as:

• Agricultural spraying

• Logistics / Cargo transport

• Construction mapping / 3D modeling

• Utility inspection / surveillance

...must:

• Apply for commercial UAS operator permits.

• Maintain logs, insurance, and safety records.

• Ensure compliance with any sector-specific regulatory guidance.

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6. Prohibited Uses
Dronzz prohibits the following under this policy:

• Use in warfare, crowd control, or surveillance of political/religious events.

• Flights over oil facilities, power plants, border areas, or military installations.

• Deployment without obtaining the end-use license when required.

• Engaging in any activity that violates public order or national sovereignty.

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7. Manufacturer Disclaimer

• Dronzz sells drones as hardware platforms, and does not assume operational control or post-sale responsibility for how products are used.

• Legal compliance is the sole responsibility of the purchaser and operator.

• Dronzz provides technical documentation, import assistance, and regulatory updates, but cannot serve as a replacement for legal counsel or governmental clearance.

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8. Support & Documentation
Dronzz offers:

• Import classification guidance and customs documentation support.

• Product data sheets and compliance certifications (CE, RoHS, etc.).

• Customer assistance with GCC regulatory questions.

Please contact:

• Email: [Insert Compliance Email]

• Phone: [Insert Local or WhatsApp Support]

• Website: https://www.dronzz.com

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9. Violations and Enforcement

• Breach of this policy may result in:

  • Suspension of service and support.

  • Blacklisting from Dronzz partner or distribution programs.

  • Notification to relevant national authorities in case of suspected law violations.

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10. Acknowledgment of Use
By purchasing or using any Dronzz drone or accessory in the GCC, the customer hereby agrees to:

• Fully comply with the terms outlined in this policy.

• Accept full responsibility for adherence to the national and international laws governing drone use.